To send sensitive personal information to ERO in a secure manner, please send your inquiry via U.S. Please be aware that in choosing this mode of communication any sensitive personal information sent is not secure. Requests, inquiries, and concerns may be submitted using the ERO Contact Form. Noncitizens may also check the status of their case using the Executive Office for Immigration Review’s Automated Case Information system online or at 80 (TDD: 80), or by contacting the local Immigration Court handling their case. Concerns related to immigration court proceedings should be directed to the Office of the Principal Legal Advisor (OPLA) field location handling the case.Concerns or questions regarding ERO practices, policies, or programs should be directed to the local field liaison.To ensure transparency and collaboration, ICE encourages its stakeholders to contact the agency with any questions or concerns: immigration laws.ĮRO manages all aspects of the immigration enforcement process through the operation of 25 field offices nationwide that report to ERO headquarters.ĮRO is committed to transparency, collaboration and resolving concerns with community stakeholders. Immigration and Customs Enforcement (ICE) Enforcement and Removal Operations (ERO) mission is to protect the homeland through the arrest and removal of those noncitizens who undermine the safety of our nation’s communities and the integrity of U.S.

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